• (03) 9786 8763

  • support@outsourced-it.com.au

  • 47A Brunel Road, Seaford Vic

Help Desk

Our help desk team is available to save you time, and take care of the issues that plague your internal team / management and take away valuable time.

Whether you need someone to train staff, solve support requests via our ticketing system or phone call, assist in general maintenance and support your changing IT environment on the day-to-day level, we can provide you with the help you need.

If you are looking to supplement your internal team with our trained and experienced technicians, we can establish agreements to provide members who will be the best fit for your organization. This takes the stress out of hiring, training and managing the team.

We work closely with clients to integrate our help desk where they need it the most. If its to support your existing IT team, not a problem, our staff are at your disposal. If you need an external team to manage the day to day, our 24/7 support line and ticketing system are ready to go.

Bogged down by constant support requests?

If your workday is becoming filled with requests for password resets, troubleshooting and general enquiries, it may be time to call us.

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